The Coronavirus (Covid-19) pandemic is causing a considerable amount of uncertainty and concern for the public. We want to assure you that the health and wellbeing of our customers and staff is our utmost priority at this time. Please continue to follow government advice, and stay indoors whenever possible. The details in this letter are [...]
For those in receipt of welfare benefits, this can be a concerning time. We have provided some usual information below. Useful Advice for people claiming benefits from 19 March people receiving benefits do not have to attend jobcentre appointments. people will continue to receive payments as normal but will not need to attend the jobcentre [...]
Last updated 24 March Due to the Coronavirus outbreak we are conscious many of our residents are likely to suffer a financial impact if they are forced to take unpaid leave, redundancy, work as a temp through an agency or work under a zero hours contract with many company's closing for a number of weeks. [...]
Latest update: 24 March 2020 Please check this page regularly for updates on the arrangements the Department for Work and Pensions is making to support those who are affected by coronavirus. Friday’s announcement saw changes announced on Universal Credit, Local Housing Allowance, Working Tax Credit and the introduction of the Coronavirus job retention scheme. Updates [...]
The latest Government advice on stopping the spread of the COVID-19 virus is to stay home. Anyone can spread the virus. Latest information: Updated 24 March 2020 Only go outside for food, health reasons or essential work Stay 2 metres (6ft) away from other people Wash your hands as soon as you get home It is [...]
Barnet Homes has been adapting to the Covid-19 emergency situation and realigning services to respond to the needs of our most vulnerable residents. The status updates below were last changed at 2.30pm on Wednesday 1 April. We will be updating this page regularly. Our main Customer Contact Centre remains open and is being operated from [...]
Update 1 April 2020 Repairs You will be aware from your spring issue of atHome, that Barnet Homes is bringing its repairs service back in-house. The service is currently operated by Mears. Our in-house service was due to begin carrying out repairs from 1 April 2020. However, due to the impacts of the Covid-19 pandemic, [...]
Due to the current Coronavirus situation, you may experience long wait times to speak with someone when calling us. If your enquiry or request is not urgent, please consider contacting us through the email form on our contact us page. We are prioritising helping our most vulnerable customers at this difficult time. This means that [...]
The following messages were posted to residents in February 2020. Dear Tenants, We would like to provide you with further updates regarding the changes to the Barnet Homes’ repairs service from 1 April 2020. As stated in the last newsletter, our Performance Advisory Group (PAG) - a group of tenants and leaseholders who challenge and [...]
In the last addition of atHome we asked you if you would like to receive the magazine by email, rather than receiving it a print copy. We’d still like to hear from you on that so please email us with your feedback (as well as any other improvements to atHome) to atHome@barnethomes.org. We also want [...]
