You will experience long wait times to speak with someone when calling us. If your enquiry is not an emergency, please do not call us. Instead, please use the contact form at below. Please note that we will prioritise email and web form enquiries that are of an urgent nature. This means it is likely that you will have to wait longer than usual for a response from us if your enquiry is not urgent.
We are prioritising helping our most vulnerable customers at this difficult time. This means that until Wednesday 15th April Barnet Homes will be providing an emergency repairs service only. Emergency repairs include those which affect the security of your property, total loss of electricity, gas or water, total loss of heating, serious water leaks that cannot be contained, blocked toilets or any leaks involving foul waste. Barnet Homes will also respond urgently to any reports of gas leaks or carbon monoxide alarms. We will also prioritise repairs for our most vulnerable customers where their repair problem is having an adverse impact on them. If you need to report a repair that is not an emergency, please contact us about this after Wednesday 15 April. Thank you for your patience and understanding.
Where to find us
We are located at:
Housing Options: Barnet Homes, Barnet House, 1255 High Road, London, N20 0EJ
All other services: 2 Bristol Avenue, Colindale, London NW9 4EW