If your home is damp, it is most likely due to condensation.

This happens when warm, damp air – such as steam from cooking – meets a cold surface like a window, wall or water pipe.

How to reduce condensation

Many cases of condensation can be easily fixed.

We ask all residents who report condensation to follow the following guidelines for six weeks.

  • Keep lids on saucepans and switch off kettles as soon as they boil keep kitchen and bathroom doors closed
  • Avoid using paraffin and portable flue-less bottled gas heaters as these create a lot of moisture in the air
  • Dry your washing outdoors if possible, not over radiators
  • If you have a tumble dryer, vent it to the outside unless it is self-condensing. You can buy DIY kits to do this.
  • Open windows in kitchens and bathrooms when they’re in use. Or use a ‘humidistat’-controlled electric fan
  • Do not draught-proof kitchen and bathroom windows

If problems continue after this time, we will arrange to visit you.

Dealing with mould

Lots of condensation can sometimes create mould, which you can remove by these steps:

  • kill and remove the mould by wiping walls and windows frames with a fungicidal wash. Check it’s approved by the Health and Safety Executive
  • dry-clean any clothes with mildew on them, and shampoo carpets. Do not brush or vacuum clean them
  • follow the avoid condensation advice above
  • redecorate using a good quality fungicidal paint to help prevent mould coming back.

Dealing with damp

You are unlikely to have damp unless you live on the ground floor of a property.

Damp is caused by leaking pipes or overflows, or by rain coming through the walls or roofs of buildings. It often leaves a tidemark.

If you think you have damp caused by external faults in the building, or still have condensation after following our guidelines for six weeks, please contact us.