For an emergency repair (for example a major water leak), please call us immediately on 0800 3895225.
If there is a gas leak, contact National Grid on 0800 111999.
Before reporting a repair, we encourage you to check the responsibilities page.
You can use our online service to identify and report a repair.
Click here to use this service.
Our contact centre is open for calls from 8am to 6pm Monday to Friday. We also offer a 24 hour emergency call service through the same number.
Freephone: 0800 3895225
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