Due to the Covid-19 pandemic we are prioritising helping our most vulnerable customers at this difficult time. This means that until Monday 1 June Barnet Homes will be providing an emergency repairs service only. Emergency repairs include those which affect the security of your property, total loss of electricity, gas or water, total loss of heating, serious water leaks that cannot be contained, blocked toilets or any leaks involving foul waste. Barnet Homes will also respond urgently to any reports of gas leaks or carbon monoxide alarms. We will also prioritise repairs for our most vulnerable customers where their repair problem is having an adverse impact on them. If you need to report a repair that is not an emergency, please contact us about this after Monday 1 June. Thank you for your patience and understanding.

For an emergency repair (for example a major water leak), please call us immediately on 020 8080 6587.

If there is a gas leak, contact National Grid on 0800 111999.

Report a repair

Before reporting a repair, we encourage you to check the responsibilities page.