For an emergency repair (for example a major water leak), please call us immediately on 020 8359 5225.
This is our emergency number operating 24 hours a day.
If you have an out of hours repairs emergency and cannot get through for any reason, contact:
- Mears (repairs contractor) on 020 3589 3052.
If there is a gas leak, contact National Grid on 0800 111 999.
Check which repairs are your responsibility.
For problems with your gas central heating, please call our contact centre on 0800 389 5225.
Leaseholder Repairs Service
020 3589 3071
For extra security, you can sign up to our password scheme. This means our contractors will have to give your password before you will let them into your home.
If you would like to make a complaint about our repairs service, please click here.