We are committed to welcoming and valuing diversity, promoting equality of opportunity, and tackling unlawful discrimination. We have a statutory duty to ensure we provide equality to all of our customers and employees, and a moral duty to respond to the social diversity within our communities and our workforce.

Equality and diversity is central to delivering our strategic goals and to supporting our residents and service users to lead improved and, where possible, independent lives. Through our approach we will deliver effective outcomes, enhance our working environment, and encourage and cultivate the vibrant communities, social cohesion, and inclusion that support our customers and the business.

We recognise that certain groups in society may experience prejudice, discrimination, and / or less favourable treatment, and that this limits people’s choices and opportunities.

We need to fulfil our legal duties to eliminate discrimination, advance equality of opportunity, and foster good relations between different groups. This includes promoting equality of opportunity in everything we do, and treating people fairly regardless of their:

  • Age;
  • Race;
  • Sex;
  • Gender reassignment;
  • Disability;
  • Religion or belief;
  • Sexuality;
  • Marriage and civil partnership; and
  • Pregnancy and maternity.

We also recognise that other groups may experience discrimination and social disadvantage as a result of their social or economic status, and are committed to providing support to these groups.

We work closely with Barnet Council and other partners to improve upon and deliver existing and new services to our customers in line with the aims and principles of the Equality Act 2010, including the General Equality Duty, the Homes and Communities Agency’s Regulatory Standards, and the Care Quality Commission’s guidelines.