If you are a social housing tenant in Barnet, you may be eligible for a payment of up to £15,000 if you downsize to a property with fewer bedrooms through our Fresh Start Scheme. Assistance to help you move To help make the move as smooth as possible, our Fresh Start Scheme also offers to: [...]
What survey? Barnet Homes has commissioned Acuity, a market research company who specialise in the social housing sector, to carry out a telephone surveys with their tenants. The survey is a general satisfaction survey (perception survey) asking tenants what they think about their home and the services provided by Barnet Homes. The questions are based [...]
Hello, my name is Abraham Bickersteth and I am a Senior Housing Needs Officer at Barnet Homes. I started at Barnet Homes as a Graduate Trainee within the Housing Options Service in September 2018. After one year I became a Housing Needs Officer and recently became a Senior Housing Needs Officer within the service. I [...]
Dear Resident, The Resident Board held their first business meeting of the year in March with senior heads of services. We were pleased to hear about the measures that Barnet Homes are putting in place to address damp and mould issues, including introducing a brand new dedicated Healthy Homes Team to prioritise on carrying out [...]
As part of The Barnet Group’s Customer Experience Strategy (2022-24), we committed to improve how we assist customers by introducing customer care principles in place that everyone works to, along with a Customer Behaviour Charter for how we expect customers to behave when engaging with staff. To ensure that the principles and standards are focussed [...]
Barnet Council has opened Community Safety Hubs as part of a range of measures to help make it easier to report crime and concerns to help people feel safer in the borough of Barnet. Residents can anonymously report or raise concerns about crime and anti-social behaviour in their area with dedicated council officers in their [...]
Barnet’s beating heart lies in its local businesses - a diverse, caring and vibrant community. Did you know that Barnet has 30 town centres and over 26,000 businesses, most of which are micro businesses, often run by local residents. From cosy cafes, diverse restaurants and handmade gifts to a wide range of services that cater [...]
Everyone has the right to enjoy their home and community and live peacefully alongside their neighbours. The Barnet Group is committed to helping its residents to be good neighbours and build tolerant communities. Part of how we do this is to help residents tackle incidents of anti-social behaviour. Anti-Social behaviour is defined by Barnet Homes [...]
Four Million Homes is a new and exciting independentprogramme of opportunities open to Barnet Homes tenants, providing free training, knowledge and guidance on resident rights and how to stand up for them. Funded by the Department for Levelling Up, Housing and Communities (DLUHC), the programme has been designed to be a catalyst for change in [...]
