About Dami

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So far Dami has created 165 blog entries.
18 08, 2023

Community Chest Fund

2023-07-21T10:57:51+01:00August 18th, 2023|

In Spring we launched our new Community Chest Fund, sponsored by our contractor partners as part of their social value investment. The Fund aims to support Barnet based community projects throughout 2023/24. We welcome ideas from residents and groups that would benefit from up to £250 to host their own community project or event. To [...]

18 08, 2023

Message from EDI Champion, Board Member Penny Farrar

2023-07-21T10:46:14+01:00August 18th, 2023|

This message comes from the Equality, Diversity and Inclusion (EDI) Champion Penny Farrar, the EDI Champion on The Barnet Group Board. “We on the Board are very aware of the work being done across The Barnet Group to address racism and any other form of discrimination or harassment in our workplaces and the communities we [...]

16 08, 2023

Alterations – make sure you get approval!

2023-07-21T10:34:43+01:00August 16th, 2023|

As a homeowner, you may wish to undertake alterations or improvements to your property. However, under the terms of your lease you are required to seek permission before carrying out any works to your home. Please note that apart from obtaining your landlord’s consent through Barnet Homes, some works may require other permissions, such as [...]

16 08, 2023

Barnet Council signs agreement with Redrow to acquire 249 new homes for affordable rent

2023-08-16T10:47:41+01:00August 16th, 2023|

Barnet Council has signed an agreement with developer Redrow to acquire 249 new-build homes for affordable rent to the borough’s residents. In June, the council’s Cabinet Members voted unanimously to make the purchase, which forms one-quarter of the council’s commitment to deliver 1,000 new affordable homes by 2026. Most of the new homes will be [...]

14 08, 2023

Satisfaction Surveys for Barnet Homes tenants

2023-07-18T14:29:39+01:00August 14th, 2023|

What survey? Barnet Homes has commissioned Acuity, a market research company who specialise in the social housing sector, to carry out a telephone surveys with their tenants. The survey is a general satisfaction survey (perception survey) asking tenants what they think about their home and the services provided by Barnet Homes. The questions are based [...]

11 08, 2023

Day in the life of… a Senior Housing Officer at Barnet Homes, Abraham Bickersteth

2023-07-21T10:19:07+01:00August 11th, 2023|

Hello, my name is Abraham Bickersteth and I am a Senior Housing Needs Officer at Barnet Homes. I started at Barnet Homes as a Graduate Trainee within the Housing Options Service in September 2018. After one year I became a Housing Needs Officer and recently became a Senior Housing Needs Officer within the service. I [...]

11 08, 2023

Barnet Homes Resident Board’s Vice-Chair’s update

2023-07-21T10:18:24+01:00August 11th, 2023|

Dear Resident, The Resident Board held their first business meeting of the year in March with senior heads of services. We were pleased to hear about the measures that Barnet Homes are putting in place to address damp and mould issues, including introducing a brand new dedicated Healthy Homes Team to prioritise on carrying out [...]

9 08, 2023

New Customer Care Principles and Customer Behaviour Charter

2023-07-18T11:43:44+01:00August 9th, 2023|

As part of The Barnet Group’s Customer Experience Strategy (2022-24), we committed to improve how we assist customers by introducing customer care principles in place that everyone works to, along with a Customer Behaviour Charter for how we expect customers to behave when engaging with staff. To ensure that the principles and standards are focussed [...]

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