Last Friday, our emergency response service, Assist, was part of an information event for older people where they also happened to meet an MP.

Mike Freer, MP for Finchley and Golders Green, attended the Pensioners’ Advice & Information Fayre at St Paul’s Church to support issues affecting the older community.

Staff from Assist were also able to talk to a large number of residents about their services, which offer older and vulnerable customers support to help them stay in their own homes for longer.

They were also able to demonstrate equipment like the ‘radio’ button (pictured on on officer left of Mike Freer), that can activate the alarm unit from any room in the house

The microphone on the alarm unit is so sensitive it will pick up your voice from a distance, even if you are in a different room. You do not even need to pick up the phone.

When you press the button, it automatically dials the 24-hour Assist service, and connects you to our staff.

Equipment like this is literally a ‘lifeline’ for older people in their own homes – who can remain independent while having the security of being able to be in contact with help should they need it.

If you are interested in finding out more about Assist and the services it can offer, please visit our Assist website here.