Contact Us

/Contact Us
Contact Us 2017-12-18T11:17:29+00:00

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Where to find us

We are located at:

Barnet Homes, Barnet House, 1255 High Road, London, N20 0EJ

Getting here


Totteridge & Whetstone station  Northern line 5min walking

Totteridge & Whetstone Underground Station has no step-free access to street level or between lines.


Local buses to Barnet Homes include 34, 125, 234, 251, 263, 326, 383, 605, 626, 628 and 688.

General enquiries

Our contact centre is open for calls from 8am to 6pm Monday to Friday. We also offer a 24 hour emergency call service through the same number.

If you have an out of hours repairs emergency and cannot get through for any reason, contact:

  • Mears (repairs contractor) on 020 3589 3052.

Gas central heating

For any problems with your gas central heating (including if your heating is provided by the Grahame Park communal system), phone Robert Heath Heating on:

  • 0800 389 5225

Leasehold and freehold enquiries (non-repairs)

Grahame Park Housing Office is open:

  • Monday 9am – 4pm
  • Tuesday, Wednesday and Thursday 1pm – 4 pm
  • Friday 9am – 4pm (rent surgery 9am-1pm,  2pm – 4pm)

Automated phoneline for payments

To pay rent or any other charges or invoices, phone 0845 356 3456. (You will need your rent account number or customer reference number to hand.)

To request support for housing

To make a complaint

  • Phone: 0800 389 5225
  • Email: talk2us@barnethomes.org
  • See our Complaints page for more information

Assist alarm service

Our let2barnet lettings service

Press enquiries