Free online accredited courses for Barnet Homes residents

//Free online accredited courses for Barnet Homes residents

All you need is access to a computer and an internet connection!

We are excited to offer you a range of free online training and development courses! Aimed to help support your personal development and career progression you will increase your knowledge and receive a nationally recognised qualification at the same time. All courses are delivered through a distance learning model so extremely flexible to undertake in the comfort of your own home.

You can choose from:

  • preparing to work in social care
  • customer service
  • retail operations
  • caring for children and young people

We are able to provide this training through a new partnership with one of the UK’s leading private and public sector recruitment companies Morgan Hunt and education and training specialist Learning Curve.

Each course will allow you to:

  • Further your personal and professional development
  • Evidence your competency to employers
  • Achieve a nationally recognised Level 2 certificate
  • Learn at a time that suits you without the need to attend college

Spaces are limited to 20 residents per course. To book you place on our enrolment day or to find out more call Havanna Palmer on 020 8359 5632 or email Havanna.Palmer@Barnethomes.org.

Customer Services

8-10 weeks for 1-2 hours per week covering:

  • The principles of customer service and delivery
  • Understanding customers
  • Understanding employer organisations

You will achieve a greater understanding to:

  • Improve your understanding of how to successfully handle complaints
  • Reduce the risk of complaints

Preparing to Work in Adult Social Care

6-8 weeks for, 1-2 hours per week covering:

  • Principles of communication, personal development, safeguarding, protection, diversity, equality and inclusion
  • Duty of Care (Introduction), Health and Safety and how to handle Information
  • The role of the Social Care Worker and person-centred approaches

You will achieve a greater understanding of:

  • How to handle hazardous substances and medication
  • Learn at a time that suits you without the need to attend college

Retail Operations

8-10 weeks for 1-2 hours per week covering:

  • Customer service, dealing with customer queries/complaints and selling process in retail
  • How individuals/teams contribute to the effectiveness of a retail business
  • Retail consumer law and how a retail business maintains Health and Safety

You will achieve a greater understanding to:

  • Improve your handling of customer payments
  • Improve how you deal with customer queries and complaints

Caring for Children and Young People

8-10 weeks, 1-2 hours per week covering:

  • Caring for young children in a babysitting environment
  • Accident prevention and fire safety when babysitting
  • Rights and responsibilities in relation to parenting and healthy lifestyles

You will achieve a greater understanding of:

  • the importance of correctly responding to evidence or concerns that a child or young person has been abused, harmed or bullied
2018-02-05T08:03:53+00:00 January 25th, 2018|