Robert Heath Heating (RHH), Barnet Homes’ heating contractors have been advised by the Wolseley Group of a product recall that may affect Barnet Homes residents.
Wolseley Group have issued a recall on 2kw electric heaters – branded ‘Center‘, and with the specific product code: 105161. – These may have been provided by RHH as a temporary source of heating whilst repairs are effected, whilst these are often collected by engineers, some may have been ‘gifted’ to the resident.
Wolseley will be advertising details of the recall in the national press this week, which will also include a free phone number (0800 056 6855) that end users (residents) can call for more information. Wolseley will arrange courier collection (ByBox) from any end users confirmed as having the affected product. The free phone number is currently live.
Details of the recall, including the free phone number, are also prominently displayed on their website http://www.plumbcenter.co.uk/product-recall/
RHH will be showing the information and alert on all our website & social media sites including Facebook & Twitter. We would ask that, if appropriate, all our clients offer the same alert details to their residents by including the information in Social Media contacts and websites etc. to ensure that notice is given to as many customers as possible. In order to assist, we have prepared a short announcement that will easily upload to Twitter/Facebook & websites etc. – the line that conforms to Twitters maximum character count is:
IMPORTANT: Recall on electric heaters, branded ‘Center’ and with a product code 105161 – Call 0800 056 6855 or visit www.plumbcenter.co.uk/product-recall
RHH apologise for any inconvenience caused to Barnet Homes’ clients and customers.