Barnet Homes has a group of volunteer tenants and leaseholders that challenge and influence the way we provide services.

Residents on the Performance Advisory Group (PAG) monitor and scrutinise our performance and make recommendations for improvement direct to our board and to the service areas themselves.

PAG members also look at the customer satisfaction and standards of our services, they give input into the annual report and much more! You can view a list of our current PAG members here.

For frequently asked questions about the Performance Advisory Group, please click here.

Would you like to become involved in PAG?

If you think the group can improve a Barnet Homes service, why not come to one of their meetings as an observer?  Residents are welcome to attend any of PAG’s meetings.

You can find dates of future meetings and past minutes from meetings here.

If you are interested to learn more about PAG please contact the Community Engagement Team by emailing