28 04, 2022

A lovely thank you from a resident

2022-04-28T13:54:24+01:00April 28th, 2022|

A member of staff in Housing Options recently received a lovely thank you message from a customer who she helped move into alternative accommodation. Judging by the message, it’s the little things that can make all the difference! It said: “I just wanted to say a massive thank you for transferring me to this location [...]

21 03, 2022

Preventing homelessness with care and attention

2022-04-28T14:15:09+01:00March 21st, 2022|

Today's we look at someone who has already had a huge impact on the Housing Options service, despite only being here for a few months. Housing Options trainee Abida's hard work is shining through already Housing Options are currently running a Housing Needs Trainee programme. The aim is to recruit candidates who have come to [...]

28 02, 2022

Person-centred care leaves customer speechless

2022-04-28T13:59:12+01:00February 28th, 2022|

Mr N approached Barnet Homes in 2018 when his wife and four children joined him in the UK on a family re-union visa. He was placed in temporary accommodation, but it was proving very difficult to source suitable settled accommodation for the family.  Here's where Eleni stepped in. She worked very hard on this case [...]

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