Our Policies
Hoarding Policy
1 file(s) 158.03 KB
Neighbourhood Management Policy
1 file(s) 223.57 KB
Damp Mould and Condensation Policy
1 file(s) 311.86 KB
Records Retention and Disposal Policy
1 file(s) 322.02 KB
Safeguarding Policy
1 file(s) 241.63 KB
Call Recording and Monitoring Policy
1 file(s) 196.48 KB
Vulnerable Tenants Policy
1 file(s) 219.36 KB
Petitions Policy
1 file(s) 178.63 KB
Modern Slavery Act Compliance Policy
1 file(s) 306.60 KB
Leasehold Alterations Policy
1 file(s) 256.32 KB
Equality Impact Assessments
Hoarding Policy - Rapid Equality Impact Assessment
1 file(s) 106.24 KB
Neighbourhood Management Policy - Equality Impact Assessment
1 file(s) 101.73 KB
Damp Mould and Condensation Policy - Equality Impact Assessment
1 file(s) 112.23 KB
Call Recording and Monitoring Policy EIA
1 file(s) 340.32 KB
Complaints and Compliments Policy Equality Impact Assessment
1 file(s) 353.65 KB
Leasehold Alterations Policy EIA
1 file(s) 346.25 KB
Customer Experience Strategy 2022-24 EIA
1 file(s) 412.17 KB
Managing Unacceptable and Unreasonable Customer Behaviour Policy EIA
1 file(s) 568.04 KB
Resident Involvement and Engagement Policy EIA
1 file(s) 519.63 KB
Customer Expenses and Incentives Policy EIA
1 file(s) 581.16 KB
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