Barnet Homes’ Income Collection Service are introducing alternative methods of communication to get in touch with tenants to discuss their rent accounts. You may start to receive calls & messages from three new numbers; 020 8068 0301, 020 8068 0061 and 020 8068 0062. We are aware that people can be cautious about answering calls from unknown numbers – and for good reason. Please be assured that contact from these numbers are from Barnet Homes; we are trying to get in touch with you to discuss your account and offer support if necessary, to sustain your tenancy.
When you engage with these messages, we will never ask you to give any information directly to the automated caller – instead, you can be put through to a colleague in Barnet Homes who will then take you through standard data protection questions to access your rent account. If you would prefer to contact Barnet Homes directly after receiving contact from one of the above numbers, you can reach us on 020 8080 6587 or 020 8610 3538. Please note, any telephone numbers that we have on our system for your account may be contacted – this includes third parties whose telephone numbers you have given for us to contact on your behalf.