If you fall into difficulty paying your rent, please get in touch with our Income Collection Service on 020 8610 3538. We can support you with discretionary housing payments, welfare benefits, money management and hardship funds and can also refer you to our
in-house welfare benefits advisors who can carry out further checks to see if you may be entitled to further state benefits. Further advice is also available on our website at barnethomes.org

Over the coming months, the Income Collection Team will be introducing an alternative method of communication to get in touch with you to discuss your rent account. You may start to receive calls & messages from 020 8068 0301. Please be assured that calls and texts from this number are from Barnet Homes, and that we are making contact to help sustain your tenancy. You will also be able to make payments via an automated link sent to your phone from this communication.