Dear Grainne,
Thank you for your request dated 28 October 2022, we have treated this as a Freedom of Information request. You have asked for the following information, please see our responses below in blue:
Does your council have an in-house housing repairs service or does it outsource its repairs service? In house repairs service
If it has an in-house service, when did this begin? July 2020
If it has an outsourced service, when did this begin? N/A
If it has an outsourced service, does it have plans to change to an in-house service, or vice-versa? No plans to change
Your rights
If you are unhappy with the way your request for information has been handled, you can request a review by emailing Talk2Us@barnethomes.org and marking it as an appeal for the attention of the Data Controller.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (telephone: 08456 30 60 60 or 01625 54 57 45; website: www.ico.gov.uk).
There is no charge for making an appeal.
Kind regards
Carly Williamson
Complaints and Information Manager
Tel: 020 080 6587
Address: 3rd Floor, 2 Bristol Avenue, Colindale, London NW9 4EW
The Barnet Group Annual Community Awards 2022. To nominate a good neighbour/Volunteer/local community group or charity for a Community Award please click on the following link- The Barnet Group Community Awards 2022 Survey (surveymonkey.co.uk)