We have recently had information from the National Fraud Intelligence Bureau (NFIB) that fraudsters are using the aftermath of the Grenfell Tower fire to ‘sell’ services and goods that do not exist.
Posing as council officials or professionals, these individuals or companies offer false services and products that they will take payment for.
Residents who live in social housing or council properties should contact their local authority in the first instance where they have any concerns if they have not received advice already. Those who reside in privately rented properties should first seek advice from their landlord or agent where they have questions regarding health and fire safety.
Please make yourself familiar with the following guidelines from the NFIB, just in case you are approached by anyone offering any services linked to fire safety. Please inform any elderly family members, friends or clients you think might be particularly vulnerable to this type of scam.
- Always ask for identification before letting anyone you don’t know into your property. Council officials who visit a property will carry identification
- Check credentials, including a permanent business address and landline telephone number. The mobile phone numbers given on business cards are often pay-as-you-go numbers which are virtually impossible to trace
- Don’t sign on the spot – shop around. Get at least three written quotes to make sure you’re not being ripped off
- If in any doubt, ask the person to leave or call the Citizens Advice consumer helpline on 03454 04 05 06.
If you have been affected by this, or any other type of fraud, please report it to Action Fraud by visiting www.actionfraud.police.uk or by calling 0300 123 2040.