• April 1 – Barnet Homes launches
  • Cheshir Hall refurbished
  • Customer Service Centre created
  • First open day for leaseholders
  • Silver Surfers club starts
  • First Board director elections
  • New standard for empty homes
  • Launch of estate action days
  • Inspection by Audit Commission

Barnet Homes’ launch


  • Awarded two stars with excellent prospects
  • New repair priority system introduced
  • First open day (at the RAF museum)
  • New partnerships with Apollo, Balfour Beatty and United House
  • Tenants begin mystery shopping of services
  • Tenant involvement DVD filmled

First Open Day


  • Awarded excellent rating for sheltered housing
  • Tree care plan created
  • New partnership panels for residents
  • Stag House closes
  • The ASB team wins national award
  • Resident Gardening Club starts
  • Consultation on new tenancy agreement
  • Residents help to set the budget

ASB team wins national award


  • Connaught repairs partnership begins
  • Residents’ Viewpoint goes live
  • “Barnet Homes in Bloom” competition
  • “Message in a bottle” scheme starts
  • First resident awards
  • New strategy for young people
  • Success in BBC garden awards
  • Innovations Fun introduced
  • Barnet Homes festival at Copthall

Success in BBC Gardening Awards


  • Awarded two stars by the Audit Commission, enabling us to start our Decent Homes programme
  • First ever resident’s Hub meeting
  • “Finest Flowers” competition
  • New Chief Executive starts
  • Garth House destroyed by fire
  • First resident inspection for estates
  • Innovative “Do you care?” conference

First ever residents’ Hub meeting


  • Start of “Feeling the Squeeze?” campaign
  • Best rent collection ever
  • Service standard consultation
  • New payment plans for leaseholders
  • Assist launched
  • Philipson House modernised
  • Summer football coaching for children
  • Employment Fair for residents
  • Chair of the Board wins NFA award

Summer football coaching for children


  • First meeting of residents’ Performance Advisory Group
  • West Hendon and Grahame Park teams merge
  • New board members join
  • Lovell takes over repairs contract
  • “Love where you live” events start
  • Eco estate created at Churchmead
  • Grahame Park TV goes live
  • New family support scheme star

Love Where You Live events start


  • Fraud officers employed
  • Barnet Furniture Centre opens
  • End of Decent Homes programme
  • Urban Gamez at Grahame Park
  • Ten new repairs and maintenance contracts signed
  • ‘Signing off’ campaign to rid estates of signs
  • Start of Barnet Homes apprenticeships

Urban Gamez at Grahame Park


  • Your Choice (Barnet) was created to receive the transfer of Adult Social Care services from Barnet Council
  • The Barnet Group was created as the parent company to both Barnet Homes and Your Choice
  • Barnet Homes received the transfer of the Council’s Homelessness service, Housing Options
  • Let2barnet lettings service launched
let2barnet launch

Let2Barnet Launch


  • Barnet Homes began development of the first council housing to be built in the borough for over 25 years
  • Get Real project launched as an innovative approach to supporting young people who are in danger of becoming homeless (pictured, right)
  • Exceptional performance levels particularly in relation to core landlord services
  • Continue to produce top quartile London performance in rent and service charge collection
  • Leaseholder satisfaction increased by 7%
  • Gas and repairs satisfaction increased by 8%

Get Real launch


  • First three properties to be built in the borough for over 25 years completed early 2014, launched by the Mayor of London, Boris Johnson (pictured, right)
  • Tenants’ Survey demonstrated overall satisfaction with services provided by Barnet Homes now at 81.1%
  • Void turnaround times amongst the best in London
  • Major Works Satisfaction increased to 94%
  • Homelessness preventions increased by 99%
  • Telecare service Assist expands into neighbouring boroughs
  • Barnet Homes leads on the multi-agency partnership to support the residents of Barnet impacted by changes to welfare benefits, the Welfare Reform Taskforce
  • Barnet Homes ranked as a Top 20 UK Landlord in the prestigious 24Housing Top 50 UK Landlords Awards

Three properties at Alexandra Road


  • Launch of the Burnt Oak multi-agency employment initiative, BOOST (pictured, right)
  • Achieved a ‘Good’ rating from the Care Quality Commission for Your Choice’s respite service, Valley Way
  • Housing Options launched a domestic violence and abuse One Stop Shop, a multi-agency drop-in service which provides advice, information and support from partner organisations in one place and at the same time
  • Barnet Homes’ first refuge for victims of domestic abuse opens
  • The development programme of 40 new homes in the borough starts, with completions scheduled for Spring 2016
  • The Group created TBG Flex, a new employer within the Group that offers more flexible terms and conditions
  • The Group created a subsidiary to Barnet Homes, Opendoor Homes, which applied to become a Registered Provider with the Homes and Communities Agency, aiming to build and own at least 320 homes by 2018

Boost Burnt Oak launch


  • Barnet Homes completed the construction of 43 new homes across the borough.
  • The Welfare Reform Task Force celebrated its third birthday
  • Rosa Morison celebrated the opening of its sensory garden
  • Your Choice Barnet launch two new services; PA Choices and Your Choice Enablement
  • Barnet Homes signed a new ten year management agreement with the London Borough of Barnet
  • Your Choice Barnet signed a new five year management agreement with LBB

New homes at Tarling Road


  • The Boost project launched in Childs Hill
  • Opendoor Homes received the green light from the HCA
  • Barnet Homes’ domestic violence refuge secured £100k funding

Boost Childs Hill launch