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Tenancy deposit issues

Tenancy deposit issues 2015-09-25T15:14:48+00:00

Paying your deposit

Most landlords will want you to pay a one-month rent deposit. Yet you may be able to ask them to accept a smaller deposit.

If you are claiming Income Support, Job Seekers Allowance or Housing Benefit – or if you are on a low income – you may be able to claim Discretionary Housing Payments to help you with your rent deposit.

For more information on how to apply for a DHP:

  • Click here for Barnet Council’s website.
  • Click here for Shelter – the housing law charity’s website.
  • Or click here for more information on our website, or call us on 0208 359 2111.

Getting back your tenancy deposit

The Tenancy Deposit Scheme

When you pay a deposit to a landlord or letting agent, they must place the deposit in a government-backed tenancy deposit scheme. This ensures that you will get your deposit back if you fulfil the terms of your agreement with your landlord.

Click here to check if your deposit has been protected in a government-backed scheme.

When will I get my deposit back?

After you agree with your landlord how much of your deposit you’ll get back, your landlord must return your deposit within 10 days.

If you’re in a dispute with your landlord, then your deposit will be protected in the tenancy deposit scheme until the issue is sorted out.

Seek advice

If your deposit hasn’t been protected – or if you’re in a dispute with your landlord about the return of your deposit – you should seek advice.

Call Barnet Citizens Advice Bureau on 0300 456 8365, call the housing law charity Shelter on 0344 515 1540, or contact us on 0208 359 4797.

For more information

Click here for full information on the tenancy deposit scheme.